
MROs
The MRO (Maintenance, Repair, and Overhaul) industry is an essential partner in supporting airline maintenance operations, which are critical to keeping aircraft operational. As collaborative partners, MROs strive to minimize aircraft downtime and ensure the timely completion of complex engineering and maintenance projects. To achieve this, MROs require robust processes and a streamlined supply chain.
Our expertise in MRO processes empowers us to comprehend and enhance these processes, ensuring more efficient operations, reduced costs, and improved reliability. This translates into fewer delays and disruptions for our airline partners, ultimately elevating the passenger experience through increased aircraft availability.
Why MROs
Choose Stymiest
We have a long history in airline maintenance
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We have 17+ years of experience in operations, supply chain, processes, and IT for airline maintenance.
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We have worked with multiple MROs to help document and optimize their processes.
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We have experience implementing airline maintenance IT systems.
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Overall, we have a well-rounded view of the industry, having worked with airlines, MROs, and airline logistics firms and organizing industry conferences.
We produce high-quality process documentation
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The airline industry is highly regulated, and we produce documentation that helps airlines and MROs pass quality audits.
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We have produced many business unit process manuals for airline operations.
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Our standard operating procedures (SOPs) are high quality and clarify roles and responsibilities.
Our knowledge in aviation supply chain processes
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We have built supply chain processes for airline warehouses, expendable procurement management, loadable software parts (LSAP), TAT optimization, exchange programs, loans and borrows, and more.
Case study - Repair Service Supply Chain Revamp

Overview
A North American MRO needed to transform their Repair services supply chain. By collaborating closely with stakeholders, we pinpointed areas for redesign and optimization, then guided the process through detailed mapping, kaizen workshops, and hands-on training. The result was a streamlined, efficient Repair value chain backed by clear documentation and a strengthened supply chain framework.
Impacts
Improved interdepartmental collaboration
Clear visibility into operational performance
Enhanced knowledge transfer process and training
Completed a current state assessment of their framework
Solution identification leveraging data analysis and SME interviews
Framework optimization through revamp of roles & responsibilities